Strategic Partnership

• Partner with senior leaders to understand business objectives and translate them into effective people strategies.
• Provide expert HR guidance on organisational design, workforce planning, and change management.
• Support the development and implementation of HR initiatives that enhance performance, engagement, and capability.

Employee Relations & Support

• Advise managers on employee relations matters, ensuring fair, consistent, and legally compliant outcomes.
• Coach leaders to build strong people‑management capability and foster a positive workplace culture.
• Support conflict resolution, grievance handling, and disciplinary processes where required.

Talent, Performance & Development

• Lead talent management activities, including succession planning, skills development, and capability building.
• Oversee performance management cycles, ensuring high‑quality goal setting, feedback, and development planning.
• Identify training needs and collaborate with L&D teams to deliver targeted development solutions.

HR Operations & Compliance

• Ensure HR policies, procedures, and practices are compliant with employment law and aligned with organisational standards.
• Analyse HR data and metrics to identify trends, risks, and opportunities for improvement.
• Support recruitment activities, ensuring high‑quality hiring decisions and smooth onboarding processes.

Stakeholder Engagement

• Build strong, trusted relationships with leaders, employees, and cross‑functional teams.
• Act as a key point of contact for HR‑related queries, providing timely and effective support.
• Collaborate with centres of excellence (e.g., Reward, L&D, Recruitment) to deliver integrated HR solutions.